BOL is operated by Sushanta Kumar Sahu under the developer brand SWYAM SAMARTH, Kalahandi, Odisha, India. Contact support@bolona.in for support, privacy, complaints and deletion requests. Hours: 10:00–18:00 India Standard Time.
These Terms cover BOL, BOL Keyboard, related web pages and support. By using BOL you agree to them. Our Privacy Policy describes data handling. Mandatory consumer rights prevail over conflicting provisions.
Eligibility, content and authority
You must be 18 or older and authorized if acting for an organization. You keep rights in your content and permit BOL to process it only for requested features, authorized backup, security, troubleshooting and legal compliance. You must have all recording permissions, licences and authority, including for other people’s voices and confidential material.
BOL’s role
BOL is an application layer, not the owner of underlying speech/language models. Sarvam, ElevenLabs, DeepSeek and ZAI/GLM provide configured functions disclosed in the Privacy Policy. You receive BOL features, not access to provider APIs, keys or accounts. BOL does not train/fine-tune BOL-owned models on your content. Third-party handling depends on their applicable API agreements and settings.
Fair use
Displayed allowances, provider limits and reasonable security controls apply. Do not bypass payments, quotas or access controls; share credentials/entitlements; resell underlying APIs; interfere with service; unlawfully record/process content; infringe rights; impersonate or facilitate fraud; or use BOL for unlawful surveillance, exploitation or harm. Do not extract/reproduce provider models or use outputs to build competing models where applicable provider terms prohibit it. BOL may rate-limit, suspend or refuse abusive/unlawful requests.
Output and availability
Transcripts, corrections, translations, summaries, speaker labels and timestamps may be incorrect or delayed. Review them. Labels are not identity evidence. BOL offers no regulated professional advice and must not be the sole basis of high-stakes decisions. Devices, networks and providers affect availability. We do not guarantee uninterrupted, error-free or loss-free service. Nothing excludes non-waivable rights or remedies.
Library and deletion
Device/authorized Drive copies are user-controlled, with no automatic age-based deletion. Drive access requires authorization. Exports are outside BOL’s control. Server-account deletion removes BOL-controlled identity/application records, not device or Drive copies. Temporary data and server transcripts follow the Privacy Policy. “Sign out & clear” is a separate explicit device-clearing action.
Subscriptions
When enabled, Google Play handles Android payments. Checkout controls actual price, taxes, period and renewal terms. Planned monthly plans are Essential ₹249/4 hours, Plus ₹499/8 hours with AI, and Pro ₹699/15 hours with AI, speaker labels and word timing. Paid plans include keyboard and clean exports. Annual offers follow checkout terms. Selecting an internal test plan is not a purchase.
Manage/cancel in Google Play. Cancellation ordinarily keeps access to the paid period’s end; refund, reversal, payment hold or expiry can alter access. Google and mandatory law determine refund rights. We do not store full payment credentials. Changes follow applicable Play notice/consent rules. A subscription gives no independent provider API access.
Support, changes and suspension
We may maintain/change/suspend features for security, lawful operation, provider changes or abuse prevention with legally required notice/remedies. We may suspend material breaches, fraud or unlawful use and provide a support route where appropriate. Material Terms changes receive appropriate notice and further consent where legally required.
Rights and applicable law
Software/branding belong to their respective owners; your content remains yours. Feedback may inform improvements without transferring content rights. Applicable Indian law and mandatory consumer protections govern. No clause imposes compulsory private arbitration or removes a competent consumer forum’s jurisdiction. Contact support for complaints.